We may collect the following types of information:

a) Personal Information
When you interact with our website, we may collect: Full Name, Email Address, Phone Number, Billing and Shipping Address, and any other information you voluntarily provide.

b) Payment Information
We do not store your payment details such as card numbers, CVV, or banking credentials. All payment transactions are securely processed through our payment gateway partner (Razorpay).

c) Technical & Usage Data
We may automatically collect: IP Address, Browser type and version, Device information, Pages visited and time spent, Cookies and tracking technologies.

We use your information for the following purposes: to process transactions and provide services, to communicate with you (order updates, support, notifications), to improve our website and services, to prevent fraud and ensure security, and to comply with legal obligations.

All payments on our website are processed securely via third-party payment gateways such as Razorpay. Your financial information is encrypted and handled directly by Razorpay. We do not store or have access to your full payment details. Razorpay complies with PCI-DSS standards for secure transactions. You are advised to review Razorpay's privacy policy for more details on how they handle your data.

We use cookies and similar tracking technologies to enhance user experience, understand user behavior, and store user preferences. You can disable cookies through your browser settings, though some website features may be affected.

We do not sell or rent your personal information. However, we may share your data with trusted service providers (payment gateways, hosting, analytics), legal authorities when required by law, and business partners when necessary to provide services. All third-party partners are obligated to keep your information secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, accounting, or regulatory requirements. Once data is no longer required, it is securely deleted or anonymized.

We implement appropriate technical and organizational security measures to protect your data, including secure servers and encryption, restricted access to personal information, and regular monitoring for vulnerabilities. However, no online system is 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal data: access your personal information, request correction of inaccurate data, request deletion of your data, and withdraw consent at any time. To exercise your rights, please contact us at the details provided below.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing any information.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

If you have any questions or concerns about this Privacy Policy, you can contact us:

Company Name: Biogenix Inc Pvt Ltd
Email: support@biogenix.in, info@biogenix.in, biogenix2007@yahoo.com
Phone: +91-9140971443, +91-9889485222, +91-9616105666
Address: B19/A, S.I.L Ancillary Estate Amausi Industrial Area, Nadarganj, Lucknow-226008, Uttar Pradesh, India